![]() ![]() Please reconnect your device(4)" I have tried different settingPleases on my phone under "USB network settings" mostly "Smart network sharing". Then, after about a minute, I get another pop-up saying,"Device unavailable. When I click on "Check for firmware updates" I get a "Yes" answer and after a few minutes the phone appears in the Sync manger window saying "Phone connected Loading data". I've tried choosing different choices and not choosing anything. When I first plug in my phone, I get the windows sound and 3 windows on the upper right of my laptop asking what I want to do with the phoneq and the CD rom. I've installed the latest version of HTC Sync manager and when I attach my phone with the USB cable, it shows up in my Windows Device Manager working correctly. If you just need to sync one or several images. If you want to transfer all of them to the computer, you can select all and click ' Sync ' at the bottom-left corner to start copying. All the pictures saved in the device will loaded into the program and list in the right window. I have a Windows 8.1 64bit laptop and the Verizon version of the M8. Click into ' Gallery ' menu and choose HTC One at the left column. ![]() I've got the same problem as the OP, but installing the universal adb driver didn't help. ![]()
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